Windows Patch Management
Microsoft Windows operating system updates and Microsoft application( Office, Outlook, Visio, Project, etc.) that are tested and Whitelisted before deployed.
Windows Security Patch Management
Microsoft Windows security updates that are tested and Whitelisted before deployed.
Third-Party Patch Management
Deployment of 3rd Party applications like Adobe Reader, Adobe Flash, Adobe Air, Adobe Shockwave, Java, QuickTime, Mozilla Firefox, VLC, and more.
Anti-virus Monitoring and Updates
Provides anti-virus monitoring and management for anti-virus vendors like AVG, BitDefender, Endpoint, Microsoft Security Essentials, ThreatTrack and more.
Malware & Spyware Protection
Provides Malware and Spyware removal and protection. Our suite of tools will perform routine scans and remove Malware and Spyware file and registry infections from your network workstations.
Internet Browser Maintenance
Todays browsers need constant updates and specific settings in order for various Web sites to work. Our browser maintenance and policies allow all users browsers settings to the same; therefore bringing consistency to the users desktop.
We perform an asset collection of all hardware and software within the network. Our reporting tools allow us to track recent installed software and more.
Logical Disk Check
Performing disk checks can detect early failure on workstation hard drives. Predicting a disk failure can reduce potential downtime. Our Manage Services tool monitors workstation hardware components daily and reports them back to our data center.
Servers are monitored 24/7/365. Anytime servers report a failure or potential failure our Help Desk is notified day or night and immediate action is performed.
Servers are managed by our expert staff of engineers and support professionals. Servers are managed by our patch management tools that assure prompt security patches that keep your servers protected and up-to-date.
UNLIMITED Remote Desktop Support
That's correct, unlimited remote support from our Help Desk. Clients with Levels Two or Three Managed Services get our unlimited support from our Help Desk.
Network User Administration
Our network professionals provide network administration and performing tasks such as new user creation, email administration, user security, and more.
Server Backup Management
Backup management is the management of your daily backups and restores. It's not a matter of if, but when you need files restored. Our backup management services assure your backups are running successfully.
Chief Information Officer
With our CIO services you have a dedicated technology expert with IT management experience. Your CIO can maintain your IT budget, be an advisor to technology projects, provide strategic planning, and more.
Everyone has a phone system, uses local and long distance service, or a Web developer. Our Vendor Management helps you deal with your technology vendors with piece of mind you have a knowledgeable association to help.
We inventory and routinely collect data on your network assets. Our Managed Service programs will especially track the items that have warranties and keep track of when those warranties expire.
We uses minimum security policy that was develop from industry standards and best practices. These security polices are reviewed with our clients and then customized to their specific needs.
UNLIMITED Projects and Upgrades
This service is included with our IT360 Level Three Managed Service offering. This service provides unlimited labor for network projects and upgrades.
Spam Filter and Anti-virus
At Madeira Networks we offer Spam Filtering and Anti-virus protection from leading technology manufacturers. These services are managed and monitored by our Manage Services programs and can include 1, 2 or 3 year subscription services.